Hosted Document Management

As businesses move towards digitization, being able to store, manage, access and share documents in an organized, efficient and compliant way is increasingly challenging. EDM's hosted document management system is a cloud-based, online repository for secure document storage.

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Who we help

For over 20 years, our hosted document management solution—EDMonline™—has been securely hosting and providing document access to over 200 businesses from a variety of sectors: insurance, financial, government and healthcare.

Hosted document management can either be a stand-alone solution or an integral part of your organizational digitization strategy. EDMonline™ is a highly secure platform for storing, accessing and sharing vital information with complete ease and convenience.

Reducing administrative time and improving productivity

The main benefit of EDMonline™ is that we can see live and archived files for multiple clients online from a single front-end. Our staff can validate and upload new records quickly and email documents safely and securely, reducing administrative time and improving productivity across the whole team. Importantly, we have found a quality partner in EDM and now are able to consolidate our supply chain leading to future efficiencies.

Why choose EDMonline™?

50k

Users globally

100TB

Storage on the primary shared service

1.4 billion

Documents hosted

240

Clients across the world

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Why choose EDMonline™?

EDM has helped hundreds of businesses in highly regulated sectors store their mission-critical documents in a structured, compliant and secure way. A cost-effective alternative to other systems, EDMonline™ is a user friendly and easily implemented solution that adheres to regulations across a number of industries.

Benefits of our hosted document management solution

Ensured compliance

EDM will collect your physical files and transport them securely to one of our locations, where they are scanned and uploaded to EDMonline™. They are stored, along with millions of documents and images, in secure archives with permissions-based access for authorized users. Once documents are hosted in the EDMonline™ portal, they can be easily accessed and shared throughout your business. This way, only the individuals who are authorized to access vital information when they need it can do so without any compliance issues.

Maximum flexibility

Organizations can begin using EDMonline™ with little or no involvement from their internal IT teams and without purchasing additional software.

EDMonline™ is scalable to a wide range of businesses with varying document storage requirements—from digital mailrooms to enterprise-grade integrated digital applications. As your business grows, EDMonline™ grows with you.

Seamless integration

EDMonline™ can be easily integrated with many of your existing systems, including CRM, finance software and patient medical record systems. Because of this, organizations are able to harness the power of multiple technologies to maximize efficiency, including robotic process automation (RPA) and machine learning.

Part of a comprehensive digitization solution

While we can offer EDMonline™ as a standalone hosted document management solution, it is also the unifying platform for all of our digital transformation solutions.

Our Capabilities

Benefits of EDMonline™

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Simple search and retrieval

‘Anywhere’ and ‘anytime’ access mean the system can be used by any employee, no matter their physical location. EDMonline™ also offers easy integration with other systems, reducing friction and guaranteeing your employees are capable of using the system without difficulty.

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Out-of-the-box integration

Each instance of EDMonline™ is configured to the specific customer requirements, allowing users to securely access the documents they have the relevant permissions for. Functionality is out-of-the-box to ensure the product is reliable, robust and fully supportable. EDMonline™ is configurable to third party systems, allowing seamless software and process integration.

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Regulatory compliance

With EDMonline™, businesses have a secure hosted online repository for all documents containing sensitive data and restricted access is granted as needed. The levels of security, reporting and tracking ensure regulatory compliance, no matter what business sector you’re in.

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Security

EDMonline™ is a robust and secure hosted document management platform that complies with ISO 27001 and ISO 9001. Rest assured that storage of your business-critical data is compliant and secure from cyber-threats and access by non-authorized personnel.

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Structured filing

EDMonline™ is fully configurable to your requirements. Existing filing structures can be replicated online and importantly, linked to associated EDM services such as bulk document scanning or digital mailroom to ensure your paperless business runs in a compliant, efficient and reliable manner.

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Automatic routing

Workflows can be set up within EDMonline™ to enhance the productivity of your teams, giving you control and visibility of the step-by-step journey a document travels within your organization. Authorization and payment of invoices or handling a customer complaint and correspondence are good examples of workflows and processes routed through a hosted document management system.

Find out how our hosted document
management can help your business

Insurance Healthcare Financial

Learn more about how insurance companies are working with EDM to digitize the insurance industry

The insurance sector is one of the most competitive business environments. To survive in such a competitive marketplace, insurers have to be exceptionally efficient, deliver an enhanced customer experience, operate at the lowest possible costs and comply with complex regulations and legislation.

35%

Reduction in claims cycle process

We expertly and compliantly digitize medical records

EDM helps healthcare clients securely manage, maintain and medical records compliantly, adhering to all HIPAA regulations and requirements.

One billion +

Medical record images scanned

EDM helps banks and financial institutions achieve paper freedom

EDM has helped some of the most prominent companies in the financial sector reduce their paper handling costs, meet regulatory compliance requirements, free up expensive real estate as well as provide high-quality customer service.

50%

Reduction in customers operational costs

Antony Dorr Director of Professional Services_BW linkedin logo

Antony Dorr

Recommends: Document Scanning Process and Cloud-Based Hosting Infographic

An efficient document scanning process is vital to migrating your business data into a hosted document management system. We have put together a useful infographic to explain the process and how your organization can benefit.

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